Pick up driving record at agency’s Web site
February 3, 2010
By Administrator
NEW — 10:00 a.m. Feb. 3, 2010
The state Department of Licensing has redesigned its Web site — www.dol.wa.gov — to make the portal easier for customers to find and use online service options.
The new site includes a new way for drivers to buy a copy of their driving records. Each year, more than 200,000 Washington drivers purchase copies of their driving record.
Driving records show a history of violations, convictions, collisions and departmental actions incurred by a driver. Several versions can be purchased, depending on the reason a person needs his or her record. The records are most commonly used for insurance and employment purposes.
The new system uses security measures similar to the agency’s successful online driver license renewal system. The system allows drivers to purchase a copy of their own records for $10. The records, provided in a noneditable Adobe Acrobat format, also have been redesigned to make them easier to read and understand.
Records purchased online can be printed immediately at home. Records can also be purchased and printed at self-service stations located within driver licensing offices.
“We’re committed to giving customers modern, convenient alternatives to visiting our offices,” department Director Liz Luce said in a news release. “Maximizing the use of the Internet is a great way to improve customer service and save tax dollars.”
The new front page of the agency Web site also features links to the agency’s new blog, YouTube channel and Facebook page.
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